Your 24/7 digital employee, built and operated by us.

A custom AI agent designed around your business. Yours alone, no one else uses it. Once it's built, we run it for you. The work it handles, your team stops doing.

How to think about it

Think of it as hiring a specialist, not licensing software.

A managed agent works 24/7. Never takes leave. Only does your work. Gets sharper at the job every month. You're not licensing a platform that ten thousand other businesses use. You're paying for an engagement with a specialist built specifically for you.

The agent runs on our infrastructure. We handle the hosting, the monitoring, the model upgrades, the fixes when external systems change. When something breaks at 2am, that's our problem to solve before you notice. When the agent could be doing something better, we improve it.

The closest comparison isn't software. It's a senior hire that pays for itself many times over.

What's Included

A custom agent. A team to keep it sharp.

Agent designed around your business

Trained on your SOPs, your voice, your decision rules. Built for the work you actually do, not a generic template.

Integrated with your existing stack

Logs into the platforms your team already uses. CRM, inbox, sheets, portals, messaging. Works inside your tools, doesn't replace them.

Operated by us, every day

Hosting, monitoring, fixes when external systems change, and a team behind it. You don't babysit it. We do.

Improvements every month

We tune prompts, fix edge cases, add new skills as you ask, and absorb model upgrades. The agent gets better, not worse.

Compounding intelligence

Patterns we learn running other clients' agents make yours sharper. You benefit from the whole portfolio, not just your own usage.

Your team trained alongside it

Workshops, Loom walkthroughs, written SOPs. Your team knows how to work with the agent and what to expect from it.

Why operated, not handed over

An agent is not a static piece of software.

Custom agents depend on foundation models that update every few months, external systems that change without notice, and your own workflow as the business evolves.

Without continuous tuning, an agent that performs at 90% accuracy on day one typically declines to 60-70% by month 6, and can stop working entirely within a year.

A one-off custom build, handed over and walked away from, is therefore not the cost it appears to be. You're buying something that requires continuous attention to keep working. That attention either becomes your problem or it quietly stops happening.

Our model

We build it. We operate it.

We absorb model upgrades, fix breakages when external systems change, optimise performance based on patterns we see across all our clients' agents. The agent gets better month by month. You focus on running your business.

Pause whenever

Month-to-month, no contract.

You pay the months the agent earns its keep. The month it stops, you stop. No exit fee, no notice clause. The running operation ends when the engagement ends, the same way a bookkeeper stops bookkeeping when you stop paying them.

What you take with you

The knowledge, the playbooks, the SOPs.

If you ever pause, you keep the workflow knowledge and documentation we built. Most clients who pause come back inside 90 days because the agent's value shows up in your week the moment it stops doing its thing.

What it looks like

A few examples of the work an agent handles.

Buyers Agency

Property sourcing across four portals

Scans REA, Domain, Stash and Price Finder every morning. Filters against each buyer's brief, runs due diligence checks, drops qualified properties into per-client sheets, and drafts outreach to listing agents for approval.

Property Management

Arrears and tenancy monitoring

Watches PropertyME for arrears, late rent, tenancy alerts and compliance flags 24/7. Sends daily briefings to the team and drafts tenant comms so nothing slips through the cracks.

Sales Agency

Listing setup from a single message

Triggered from a phone message. Automates the Form 6 flow, dated marketing calendar, vendor reports, and the three Gmail drafts that kick off every new listing. Cuts a 2-hour job to 10 minutes.

Accounting

Invoice processing pipeline

Reads supplier invoices, extracts the data, routes for approval based on rules, and posts directly into the accounting system. 98%+ accuracy on data extraction.

Every agent is built specifically for the business it serves. These are illustrations, not templates.

Ready to figure out what your agent would do?

Book a free 30-minute Readiness Check. We'll map where an agent would actually earn its keep in your business and what it would take to build it.

Book a Discovery Call