Our Services

Two ways we work with Australian businesses.

We build and operate custom AI agents for the work your team shouldn't be doing. And we embed AI advisory expertise for the strategy, training, and change work that sits around it. Two distinct sides of the business. Pick whichever fits where you are.

How we're different

We don't build chatbots.
We build agents that work like employees.

Most AI agencies ship chat widgets. We ship full-capability workers. Our agents log into the same platforms your team uses, read the same files, fill the same forms, make decisions across systems, and run 24/7. Anything you can complete on a computer, they can handle.

  • Browses the web and logs into multiple platforms
  • Reads emails, PDFs, spreadsheets, images
  • Fills out forms and updates CRM records
  • Drafts outreach and proposals in your voice
  • Runs scheduled jobs across your stack
  • Monitors systems and flags urgent items
  • Makes decisions across multiple tools in one flow
  • Trained on your SOPs, not a generic knowledge base

Side 1

Managed AI Agents

We build a custom agent for your business and operate it for you. The work it handles, you stop doing.

Why it matters

Managed AI Agent

Off-the-shelf AI cannot learn your business. A custom agent can. And it only stays useful if someone keeps it sharp.

Replace the repetitive work your team shouldn't be doing with a full-capability agent built around your workflows and operated by us 24/7.

What it includes

  • Agent designed around your specific workflow, not a generic template
  • Integrated with your existing stack (CRM, inbox, Sheets, portals, messaging)
  • Trained on your SOPs, voice, and decision rules
  • Human-in-the-loop approval on anything that leaves the business
  • We host, monitor, optimise, and add new skills every month
  • The agent gets better over time, not worse

Typical scenarios

  • A buyers agency sourcing 20+ properties a day across four portals, shortlists delivered per buyer
  • A property management team triaging arrears and tenancy alerts 24/7 and drafting tenant comms
  • A sales agent running listing admin from their phone, kicking off the whole marketing pack from one message
See How It Works

Side 2

AI Advisory & Consulting

Embedded AI expertise without a custom agent build. Strategy, audits, training, and change management. We advise. Your team executes.

Why it matters

AI Advisory Retainer

Most businesses don't need a custom agent yet. They need someone senior steering the AI strategy month to month.

An ongoing engagement where we sit in your operations, pick the right tools, train your team, and sequence the change. Tiered from monthly strategy through to a fractional embedded AI department.

What it includes

  • Monthly strategy sessions and prioritised roadmap
  • Tool selection and vendor recommendations
  • Hands-on team training and change management
  • Documented SOPs and playbooks for what we set up
  • Slack and email support
  • On-site availability for senior tiers

Typical scenarios

  • A 30-person services firm rolling out AI across multiple departments and needing senior oversight
  • A leadership team that wants AI embedded in operations without hiring a Chief AI Officer
  • A founder testing AI tools across the business and needing someone to shape the strategy
View Advisory Tiers

Why it matters

AI Opportunity Audit

Automating broken processes just makes a bigger mess, faster.

Before any build or retainer, we map where AI actually fits and where it doesn't. You leave with a plan, not a pitch.

What it includes

  • Process mapping across your current tools and workflows
  • Readiness scoring across six dimensions (data, processes, team, tools, risk, ROI)
  • Prioritised opportunity shortlist with effort, cost and ROI per item
  • 90-day implementation roadmap sequenced by impact
  • Working session with your ops lead to validate findings
  • Written report you can share with your leadership team

Typical scenarios

  • A 15-person agency drowning in admin but unsure which task to automate first
  • A founder who's tried ChatGPT and wants to know what real automation looks like
  • A department head pitching AI to the board and needs a credible 90-day plan
Book an Audit

Why it matters

AI Enablement Packages

Most teams aren't AI-ready. Get ready first.

The bridge between 'we use ChatGPT sometimes' and 'AI saves our team hours every day.' Foundations before agents.

What it includes

  • Audit of your current tools, subscriptions and data sources
  • Workspaces configured for your top 3-5 recurring workflows
  • Custom prompts and templates built around your voice and SOPs
  • Team training tailored to how your people actually work
  • AI ops manual covering what to use when and guardrails
  • Post-engagement support window to iron out the wrinkles

Typical scenarios

  • A services firm where everyone's using ChatGPT differently and nothing is shared
  • An operations team that wants AI embedded in their daily process, not a one-off training
  • A leadership team getting ready to roll AI out across multiple departments
Book a Discovery Call

Supporting work

Custom Software Development

When the agent or the advisory work needs custom software underneath it. Web apps, mobile apps, internal tools, marketing sites.

Why it matters

Custom Software Builds

Sometimes a working agent needs an interface, a portal, an internal dashboard, or a mobile app to live inside.

Project-based delivery for the software underneath the agent and advisory work. Built with AI and automation wired in from day one, not bolted on later.

What it includes

  • Fixed scope with phases, acceptance criteria and payment milestones
  • Designed around your existing stack (Supabase, n8n, Google Workspace, your CRM)
  • Internal tools, client portals, workflow automations, RAG systems
  • Mobile apps with built-in intelligence (iOS, cross-platform)
  • 30-day post-launch support window for tuning and fixes
  • Optional retainer to keep building after launch

Typical scenarios

  • A lead-gen pipeline that enriches contacts, drafts outreach, and pushes deals into your CRM automatically
  • An internal portal that pulls client data from three systems into one view
  • An ingestion pipeline that reads supplier PDFs and posts structured data into your accounting tool
Talk to Us

Not sure where to start?

Most of our clients start there. Book a free 30-minute Readiness Check and we'll figure it out together.

Free AI Readiness Check